Your phone rings. The caller ID says something like "Infinity Health" or shows a local number. A friendly voice says they're calling about a new health plan, asks if you're on Medicare, and wants a minute of your time.
If that sounds familiar, you're not alone. Calls mentioning Infinity Health Clinic have been reported by people who got a pitch for a Medicare Advantage plan they never asked about. Some callers gave a first name, some asked for a Medicare number, and some hung up as soon as the listener said "Medicare never calls people out of the blue."
Here's the short version: Medicare does not cold-call you to sell a health plan, and a name that sounds like a clinic is not proof that the call is real. Scammers pick generic, trustworthy-sounding names on purpose.
This guide covers what these calls usually look like, how to tell a real clinic from a scam caller, what to do if you already answered, and how to stop the calls from reaching you.
Key Takeaways
- Calls from "Infinity Health Clinic" that pitch a Medicare Advantage plan out of nowhere should be treated as suspicious until you verify them
- Real Medicare never calls to sell you a plan, and Medicare Advantage plans generally can't cold-call you without your permission
- "Infinity" is a common word in healthcare names, so several unrelated real clinics share similar names, which makes the name alone meaningless
- Never say "yes" to questions about Medicare Parts A or B, and never read out your Medicare number on an unsolicited call
- If you're an actual patient, call the clinic using a number from its official website or your own bill, not a number the caller gives you
- CallCurb can screen out suspected Medicare and health-plan spam calls before they ring, so you don't have to decide on every call
Why You're Getting These Calls
Medicare is a huge target
Tens of millions of Americans are on Medicare, and the enrollment season for Medicare Advantage plans is a busy period for marketers. That makes Medicare one of the most heavily targeted topics in the phone spam world.
Scammers know that older adults are often the people who pick up unknown calls about health coverage, because they're trying to avoid missing something important. A call that sounds like it's about benefits gets a second look that a car warranty call doesn't.
Generic names are the point
Consumer reporting on these calls has noted that "Infinity Health Clinic" is the kind of name scammers use because it sounds clean, medical, and established. Words like "Infinity," "Health," "Wellness," "Care," and "Clinic" are everywhere in real business listings, which gives scam callers cover.
This is also why you can't rely on the name alone. Searching for "Infinity Health Clinic" turns up several different organizations, including:
- A physician group in Milwaukee, Wisconsin, listed with the Better Business Bureau
- A community health clinic in Miami Gardens, Florida, listed on the CDC's HIV testing directory
- An online health company that uses the name "Your Infinity Health"
Those are separate businesses, and none of them is confirmed as the source of the calls described here. The point is simple: a familiar-sounding name proves nothing about who's on the other end of the line.
What the calls usually look like
Reports from people who've taken these calls describe a similar pattern:
- The caller opens with a friendly name, sometimes a first name like "Olivia"
- They ask whether you're over 65 or whether you have Medicare Parts A and B
- They bring up a Medicare Advantage plan and offer to "review your options"
- They ask for personal details, including your Medicare number, to "check your eligibility"
- If you push back, they often hang up quickly
Each of those steps is a red flag, and step 2 is the one that matters most.
How to Tell a Real Clinic From a Scam Call
The rule that solves most cases
Real Medicare doesn't call you to sell a plan. If someone calls claiming to represent Medicare, a Medicare plan, or a health clinic offering Medicare coverage, and you didn't request the call, treat it as suspicious.
Medicare Advantage plans are also restricted from making unsolicited marketing calls. In general, they can only contact you about a plan if you've given them permission. So a plan that cold-calls you out of the blue is breaking the rules, even if the caller sounds official.
Red flags to listen for
- They ask if you're on Medicare Parts A and B (this is a qualifying question that can be recorded and used against you)
- They ask for your Medicare number to "verify" something on a call you didn't start
- They won't name the company clearly or keep switching names
- They pressure you to decide today, especially because enrollment "closes soon"
- They offer free gifts, extra benefits, or prescription coverage that sounds too good to be true
- They refuse to let you call back or give you a number that doesn't match any official site
- They say your coverage is being canceled or changed and you need to act now
A quick check you can do in two minutes
- Write down the company name and the number that called you
- Search the company name with the words "Medicare" and "scam" to see if others have reported it
- Look up the clinic's official website yourself (not from the call), and find its published phone number
- Call that number and ask whether they called you
- If it's a real plan, you can always verify it through Medicare directly at medicare.gov or 1-800-MEDICARE (1-800-633-4227)
If the caller can't tell you anything you can verify, that's your answer.
What to Do If You Already Answered
Answering once doesn't mean you've been hacked. But if you shared personal information, take these steps.
If you didn't share anything
- Hang up and don't call back the number
- Block the number on your phone
- Report it (details in the next section)
If you read out your Medicare number or other details
- Call 1-800-MEDICARE and tell them what happened. They can check your account and help you flag suspicious activity.
- Review your Medicare Summary Notices for services or charges you don't recognize
- Watch your bank and credit card statements for unfamiliar activity
- Consider a credit freeze at Equifax, Experian, and TransUnion if you also gave a Social Security number, since it costs nothing and blocks new accounts from being opened in your name
- Talk to your local Senior Medicare Patrol (see below) for free, one-on-one help
If you're unsure whether the clinic is real
Call the clinic using a number from its official website or from paperwork you already have, never from the call that reached you. Ask whether they reached out to you and whether you have an active relationship with them.
How to Report These Calls
Reporting helps regulators track patterns and go after the networks behind them. You can:
- Report to the FTC at reportfraud.ftc.gov
- Report to the FCC at consumercomplaints.fcc.gov
- Forward spam texts to 7726 (SPAM) so your carrier can flag the sender
- Contact your State Senior Medicare Patrol at smpresource.org for free help on Medicare calls and scams in your state
Senior Medicare Patrol programs are funded through the federal government and operate in every state. They're specifically set up to help people figure out whether a Medicare call is real.
How to Stop Infinity Health Clinic Calls for Good
Reporting and blocking are important, but scammers rotate numbers, so blocking one number usually doesn't stop the calls. Here's a layered approach that works better.
Step 1: Register with the Do Not Call Registry
Visit donotcall.gov or call 1-888-382-1222. This won't stop scammers, but it gives you legal leverage against legitimate telemarketers who keep calling after the 31-day window.
Step 2: Turn on your carrier's spam filter
AT&T, Verizon, T-Mobile, and most other carriers offer free spam filtering. It catches a good share of robocalls, but it can miss new numbers that haven't been reported yet.
Step 3: Use an AI-powered call blocker
This is where CallCurb fits in. Its AI looks at call patterns and caller behavior rather than relying only on a list of known bad numbers. That matters with Medicare and health-plan calls, because scammers constantly switch to fresh numbers that haven't been reported yet.
Download CallCurb from the App Store or Google Play, turn on auto-blocking, and let it screen the calls before you have to decide.
Step 4: Don't answer unknown numbers
If you don't recognize a number, let it go to voicemail. Real providers leave a message. Scam callers usually don't.
Step 5: Tell family members
Many of these calls target older adults, and a quick conversation with a parent, grandparent, or neighbor can save them from a bad call. Share the red flags above with them and remind them that Medicare won't cold-call them.
Frequently Asked Questions
Is Infinity Health Clinic a scam?
There's no single answer that covers every call. Reports describe unsolicited Medicare Advantage pitches attributed to "Infinity Health Clinic," and those calls match a common scam pattern. At the same time, several legitimate healthcare businesses use similar names. The safe approach is to verify any call yourself using a number from an official source before you share anything.
Why do I keep getting calls from Infinity Health Clinic?
Scam networks often rotate through many numbers and use the same script for weeks or months. If you've answered once or twice, your number may have been flagged as active, which can bring more calls. Blocking, not answering, and filtering with an app help reduce that.
Can Medicare call me about a plan?
Original Medicare doesn't make unsolicited sales calls. Medicare Advantage plans and their agents generally can't call you to market a plan unless you've given permission. If you have a question about your coverage, call 1-800-MEDICARE or your plan's member services number on your card.
What should I say if they call?
Say as little as possible. Hang up, or simply say "no thank you" and end the call. Don't answer personal questions, don't confirm your age or Medicare status, and don't read out any numbers.
Does blocking the number work?
It helps with that one number, but scammers switch numbers often. Blocking works best as part of a broader setup that includes a spam filter, not answering unknown calls, and a call-screening app.
What if I think I gave my Medicare number to a scammer?
Call 1-800-MEDICARE, review your Medicare Summary Notices, and watch your accounts for anything unusual. Contact your local Senior Medicare Patrol for free guidance.
Is it safe to call back a number that left a voicemail?
Only if you can confirm the number through an official source. If a voicemail gives a number, check it against the company's official website or your own records before calling. Don't call back a number that only appeared in a missed call without checking it first.
Do I need to change my phone number?
Usually not. Changing your number is a big disruption, and new numbers can get flagged too. A combination of blocking, filtering, and not answering unknown calls handles most of the problem.
The Bottom Line
A call from "Infinity Health Clinic" offering a Medicare plan you never asked about is a warning sign, not an opportunity. Real Medicare doesn't cold-call you to sell coverage, and a clinic-sounding name doesn't make a caller legitimate.
Verify before you share anything, never say "yes" to Medicare questions, and report what you hear. And if you want the calls screened out before they reach you, CallCurb is built for exactly this kind of spam.
Download CallCurb on the App Store or Get CallCurb on Google Play, and visit CallCurb.com to learn more.